Personal Technology Solutions ("PTS") takes your privacy and protection of your personal information very seriously. All our employees are educated in our privacy practices. If you have any questions about the protection of your information, please call us at 212-206-9619. The PTS privacy policy describes the information and privacy practices provided for our home and office visits and for our web site. For business clients, PTS is also bound by any confidentiality clause in your signed agreement with PTS. When you provide PTS with your personal information, you consent to the information practices described in this policy. INFORMATION COLLECTED PTS may collect personal information such as your name, address, phone number, e-mail, and credit card numbers. In addition, PTS may collect information about your computer systems such as model types, numbers, user names and passwords. USE OF INFORMATION PTS uses your personal information and system information (collectively “Personal Information”) to provide you with the best service possible. PTS may also use your Personal Information for marketing, promotions, discounts, internal research, sweepstakes or surveys. PTS will never sell or rent your Personal Information. PTS may need to share your Personal Information with third parties that are service providers to PTS such as mailing services. All these services are required by PTS to never sell, rent, or share your Personal Information. In cases in which your employer has contracted PTS to provide you with Services, PTS may share with your employer only Personal Information that can help your employer provide you with ongoing technical support. INFORMATION SECURITY PTS makes all reasonable efforts to protect your Personal Information, including high-tech encryption, security passwords, and document shredding. PTS cannot, however, guarantee the security of sensitive Personal Information transmitted by e-mail to PTS and you do so at your own risk. REMOTE ACCESS PTS may put remote access software on your computer to allow us to help you over the Internet without visiting your home or office. This third party software is secured by high-tech encryption and is considered very safe; however PTS does not warrant this third party software and cannot guarantee its safety. If you would like PTS to remove or not place third party remote access software on your computer, please call 212-206-9619. MARKETING CHOICES PTS respects your time and your privacy, and is an opt-out organization. If you prefer not to receive newsletters, offers, discounts, or other marketing information, you can either follow instructions to “opt-out” on all pieces of PTS marketing, or you can call us at 212-206-9619. Please note that it may take up to ten (10) days to remove you from our mailing lists. LINKS TO OTHER SITES The PTS web site, and some PTS marketing information may contain links to third party sites. PTS is not responsible for the content or privacy practices of these sites. CHANGES PTS may change elements of its Privacy Policy from time to time. All changes will be posted here before they take effect.

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